Staff was very flexible, ae we were changing dinner to lunch,it's pretty busy both times so I guess it didn't matter to hotel much,also a bit out of place that literally everyone asked to leave them reviews, oh and we got free upgrade so really we felt a bit like pampered to honest,we used all facilities in spa was fantastic, pool and flat and whole stay was fantastic,Khalifa park around corner was brilliant to visit
Pavlos
травень 2024 р.
Great value for money, location was a bit out of central Abu Dhabi but a quick taxi ride to anywhere so not much of an issue. Breakfast was amazing. I'll say the hotel was probably a bit more than what we expected and the staff were very good and attentive.
Semiu
лютий 2025 р.
The 3 bedroom apartment is spacious with good facilities. The kitchen is well equipped. All rooms have their own bathrooms and good sized wardrobe. The living room is spacious and is split into a sitting area and dinning area with a balcony and floor to ceiling windows.
Abdullatif
серпень 2023 р.
The HEART customer service where the team were empowered to solve issues really helped. The staff, particularly, Yevgenny in reception and Sunjith of the porters were a joy to deal with.
O'dwyer
січень 2025 р.
Amazing apartment for big families. Great service. Cleanliness of the hotel. Sangita was very helpful and provided great housekeeping services.
Syed
жовтень 2024 р.
Food options were good. Breakfast buffet was quite rich. Staff were very friendly and helpful. Good spa, great pool.
Dan
січень 2024 р.
The apartment was clean and great Very good service The stuff was very professional and friendly The massage from the spa was great
Khider
вересень 2024 р.
All staff were friendly and went above and beyond
Aliwell
серпень 2023 р.
Great place, clean, and delicious food Stuff are very friendly and helpful. Honestly one of the best hotels i stayed at. I also requested a cot for my baby abnd it was great snd clean
Shireen
грудень 2024 р.
Wonderful staff Mrs.Alaa,Mr.Raj and Mr.Mohamad they were very helpful in smooth check inn and they help me with late check out as well. The location was very convenient for me it is in the middle between the downtown and Yas area. Also, wasn't far from Abu Dhabi airport about 20min by taxi. The hotel was very quiet although they were having alot of groups checked inn during my stay.
Fahad
вересень 2023 р.